Engagement
Work as one, have fun, build energy.
AboutUs
Foundedin2016,Omelinkisaglobalproviderofcustomizedcontactcenterservicesfocusedonofferinginnovativesolutionsforbusinessclientsfromaroundtheworld.
Oursuccessfuldeliverymodelofferssolutionscoveringcompletecustomerlifecycleleveragingcollaborativemodelsthataretailoredtoaddresstheuniquebusinesschallengesofeachclientandhelpthembuildbrandloyaltyandimprovecustomerexperience.
Wepartnerwithourclientstohelpthemstayaheadofthecurvethroughtransformationaloperationalsolutionsanddeliverincreasedefficiency,deeperinsightandsuperioroutcomes.AtOmelink,webelievethatworkingwithourclientsisanopportunitythathelpsusgeneratemutualbusinessvaluesforourclientsandus.
OmelinkisspecializedinB2BandB2Cinboundandoutboundservices.Fromcustomerservice,technicalsupport,acquisitionandenrollment,sales,collectionsandclaimswithcapabilitiestodeliverservicesovervoice,emailandchat.Ourserviceshelpcompaniesimprovetheiroperations,decreasetheirexpenses,enablethemtoscalethroughourcost-effective,value-generating,quickramp-upcapabilities.
OurCulture
At Omelink, we're committed to the success of our clients and our employees. We strive to create a high-performing, positive and ethical environment that attracts and retains only the best.
Everything we do stems from our passionate personalities—from enabling business agility to innovating and curating that competitive advantage for our clients. We're champions of diversity, inclusion and respect for others—and new ideas or perspectives are always welcome with us.
Just as growth is important to our team members, it's important to us, too. We encourage an environment of continuous learning, professional development and career growth opportunities.
OurValues
Credibility
Act with integrity
Transformation
Continuously improve and innovate
Empowerment
Commit to employee and client success
Service
Make a social impact
DataSecurity
Offices
- CCTV monitoring throughout our offices
- 24/7/365 manned security guards at every entrance and exit
- Disaster recovery plans in all our offices
- Biometric fingerprint reader system and Radio Frequency Identification (RFID) to restrict access
- Paperless environment
- No printers, USB pen drives, CDs/DVDs, any computing or storage device inside the production floor
- Company badge requirement for all staff
Staff
- Strict nondisclosure and confidentiality agreement
- Comprehensive background verification check
- Independent security clearance
- Periodic training on information security
- Regular information security campaigns and audits
- Robust information security policies and strict implementation, with possible sanctions leading up to termination for any violation
FeelFreeToContactWithUs
Send us a message — email, phone, or the form on our contact page.
SocialResponsibility
At Omelink, we're committed to making positive, meaningful contributions to the local communities where we operate. Ever mindful of our ethical, social, environmental and financial footprint, we aim to continuously support our community partners and the pillars of good corporate citizenship.
Beyond providing employment opportunities, Omelink aims to give back to the community through purposeful and strategic charitable donations and impactful community extension programs. We regularly assist with feeding programs, participate in blood drives and lead relief efforts for victims of natural disasters.
We also believe in the spirit of volunteerism and encourage our employees to render service to our community partners through the philanthropy leave.